Privacy and Security Policy

BG Precision PTY LTD (ABN 63 008 444 719) (“we, us, or our”) respect your concerns about privacy and value the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers, how we collect, hold, and use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices.

Privacy Policy

BG Precision PTY LTD is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including [correspondence, by telephone and facsimile, by email, via our website www.bgprecision.com.au, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

BG Precision PTY LTD will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us. – HERE

Security Policy

BG Precision is committed to protecting our customer’s privacy and personal information. Our website employs extensive security measures in place to ensure your private information and credit card details remain secure.

Everypage on the BG Precision Website is encrypted, “http” (unencrypted) / “https” (encryped). This indicates that all information sent from your computer to our server is encrypted. The reason for this is to ensure that web pages that do not include sensitive information and are not used for transferring personal data can load up as quickly as possible.

We use the highest commercially available form of encryption (AES-256bit), that is commonly used by banking institutions. You can be assured that your personal information is kept safe.

In addition, we do not hold onto any of your credit card details on our server.

If you have any further questions or concerns regarding the security of our website, please contact us. HERE

SecurePay

All online payments (Excluding Direct Bank Transfer) are processed via SecurePay Direct post payment Gateway.

SecurePay is committed to providing safe and secure online payment options. SecurePay Online Payments provides a highly secure Payment Card Industry Data Security Standard (PCI DSS) compliant solution. It ensures that customer credit card details are transmitted between your bank, the customer’s bank and the credit card schemes in a highly secure manner. For more details please visit the SecurePay Website. – HERE